Effective Date: Oct 25, 2023
At Burrell Printing & Promotions, we are dedicated to providing our customers with the best possible shopping experience, including a seamless and reliable shipping process. This Shipping Policy outlines important details about our shipping methods, costs, delivery times, and more.
1. Shipping Methods and Carriers
We offer the following shipping methods for our customers:
- UPS Ground (1-3 days)
- USPS Priority Mail (3-5 days)
The choice of shipping method may depend on the delivery address, product type, and other factors. We work with reputable carriers to ensure your order reaches you safely.
2. Shipping Costs
The shipping cost for your order is calculated based on factors such as the shipping method, the weight and dimensions of the products, and your delivery address. You can view the shipping cost during the checkout process before making your purchase.
3. Estimated Delivery Times
Delivery times are estimated and depend on the shipping method selected and the destination. Please note that these are approximate delivery times, and delays may occur due to unforeseen circumstances or during peak seasons. We will do our best to keep you updated on the status of your order.
4. Order Processing
Once you place your order, our team will work to process it promptly. Orders are typically processed within 1 business day. Please note that business days do not include weekends or holidays.
5. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package’s progress and estimated delivery date.
6. International Shipping
For international shipments, please contact us at 512-990-1188.
7. Undeliverable Packages
In the event that a package is undeliverable and is returned to us, we will make every effort to contact you to arrange a reshipment. Additional shipping fees may apply in such cases.
8. Address Information
It is the responsibility of the customer to ensure that the shipping address provided during the checkout process is accurate and complete. Any additional charges incurred due to incorrect or incomplete addresses will be the customer’s responsibility.
9. Contact Information
If you have any questions, concerns, or need further assistance related to shipping, please contact our customer service team at 512-990-1188.
10. Changes to this Shipping Policy
We may update this Shipping Policy to reflect changes in our shipping practices. We will post the revised policy with a new effective date. Your continued use of our services signifies your acceptance of the updated policy.
Thank you for shopping with Burrell Printing & Promotions. We appreciate your business!